We’re committed to making the Warrior Gateway a useful tool for service providers. Which is why we’ve added a number of features that should allow service providers to communicate with their clients more, right on their profiles in the Warrior Gateway Directory:

1) Announcements: You can now post an announcement or ‘Message to the Users’ on your profile page. This can be an announcement for a specific piece of information (e.g., “We’ll be closed on Monday”), a general welcome message (e.g., “We are a haven for military families; come join us!”); or anything else you like! You can post an announcement through the ‘Edit profile’ screen…

…and it will display on the right side of your profile, below the map:

2) Events: you can now add listings for upcoming events your organization is hosting, which users will see on your profile. Simply click the ‘add an event’ link below your organization’s description in your profile page…

…fill in the event info in the fields that appear…

…and your event will be displayed on your profile page:

3) Official responses to user reviews: we allow users to leave ratings and reviews about service providers listed in the Directory. We wanted these reviews to spur communication between you and your clients, so we added the ability to add an ‘official response’ to any user review left about your organization. Simply click the ‘leave a response’ link on any user comment on your profile…

…type in your response in the box that pops up…

…and your response will be displayed in a blue box directly below the user’s comment:

Please note that to use all these features, you must be logged in and you must have already claimed your organization’s profile on the Warrior Gateway.

All you service providers out there — give these new features a spin and let us know what you think.