Bio: After graduating from Texas A&M University with a bachelor’s degree in Environmental Design, Serena Hayden joined the U.S. Army as a Public Affairs Specialist in October 2003. Serving four and a half years, Serena began her military career as a photojournalist for the post newspaper at Fort Sill, Okla. She also competed in multiple competitions while stationed at Fort Sill, winning the 2005 Installation Management Agency Soldier of the Year. During the transition of Brigade Combat Teams in 2005, Serena was transferred to the 3rd Brigade Combat Team, 1st Cavalry Division at Fort Hood, Texas, where she assisted in the development of the brigade’s public affairs office and served as the Public Affairs Non-Commissioned Officer in Charge. She deployed with the brigade to Diyala Province, Iraq, from 06-08, and was awarded the Bronze Star for her service. After leaving the military in 2008, Serena relocated to Austin, Texas, where she serves as a Community Partnership Manager and Marketing Specialist for Warrior Gateway.
QUICK FACTS
Hometown: San Antonio, Tx
Hobbies: Time with family and friends, Photography, Reading, Crossword Puzzles, Golf, Playstation 3
High School: Tom C. Clark High School – Class of ‘99
College: Proud Member of the Fightin’ Texas Aggie Class of 2003!
Q & A
What’s your position at Warrior Gateway?
Community Partnership Manager and Marketing Specialist
What’s special about working at Warrior Gateway?
When I left the military, I struggled with my transition and no longer felt I served a purpose. Working for Warrior Gateway allows me to continue serving the greatest population – our military community – and develop partnerships focused on innovative ways to ease their transitions.
So far, what has been your favorite moment at Warrior Gateway?
My favorite moment at Warrior Gateway has been developing relationships and partnerships with the organizations I met at the Texas Veterans Commission Veterans Summit. The ability to collaborate and work with other military-focused organizations is uplifting and truly enjoyable as we support them in supporting our service members, veterans and their families.
What is your connection to the military?
Several members of my family have served in the military, to include both of my grandfathers and one of my uncles. Unfortunately, they all died prior to my enlistment, but would be proud to know I served.
Why do you believe in the G.I. Network initiative?
Searching for resources, especially during difficult times, can be overwhelming and frustrating. Every resource directory provides different answers in regards to where the military community should go for assistance, so the ability to have a centralized directory which can be accessed from any partner organization’s website is vital. So whether resource information is accessed from the North Dakota VA’s website or TexVet.org, the G.I. Network provides streamlined results with the ability to leave feedback on services.
On a more personal note, what do you do in your free time?
My free time is mainly spent with friends and family. Iraq’s lessons of perspective on life are carried with me daily, so I make it a point to surround myself with loved ones as much as possible.
Connect with Serena!








