Summer 2011 Marketing Internships!

So you use Yelp to find where to go to dinner.  Or perhaps Rotten Tomatoes to help decide what movie to see?  Trip Advisor to decide where to vacation?  Every day you use the power of other people’s opinions, insights and experiences to make decisions.  So why don’t our veterans have those same tools available to them when decided on where to go for healthcare, job opportunities, family assistance or education and training?

If you’re looking for an internship to become a rockstar product marketer and social media guru, Warrior Gateway is looking for you.

We’re looking for someone to come into our DC office or our San Francisco office at least two days per week.  If you have an interest in being part of a digital non-profit that is transforming the veterans landscape, then we want to hear from you.

The marketing internship is a hybrid role that will include assignments and learning opportunities across our strategic partnership and social media marketing groups.

Responsibilities may include but are not limited to: General office assistance, Salesforce.com management, Google Adwords Advertising Campaigns, Market Research, Facebook Fan Page management, Twitter Follower management, Social Media marketing metrics reporting and creation of Warrior Gateway blog posts.

Expectations:

-       Minimum commitment of 15 hours per week at one of our offices

-       A high energy level

-       Competency with Google Apps, Facebook, Twitter, WordPress, Sprout Social, TweetDeck

-       Fast learning and interested in the world of online marketing

 

This is a paid internship. Email all applications with a resume and cover letter to: resumes@warriorgateway.org with Marketing Intern in the subject line.  Applications without a cover letter will not be looked at nor considered.

 

The Warrior Gateway is hiring!

Sorry but these positions have been filled or closed.

Technology Manager – DC

Reports to:    Project Manager
Send applications to: resumes@warriorgateway.org

Warrior Gateway Project:
The Warrior Gateway is designed to eliminate the information barriers that keep members of the military community from connecting with the resources they need. By providing a comprehensive directory of service organizations, community feedback, volunteer opportunities, career exploration and job application tools as well as a knowledge base of valuable information, the Warrior Gateway is aimed at easing the transition from military to civilian life and also providing support for the families of those in uniform. To ease the transition, connections to several leading social networks will allow members of the military community and their families to connect with one another and build valuable support networks both online and offline.

Position Summary:
BENS is seeking a roll-up-your-sleeves, collaborative technical manager and development team lead who will be responsible for managing the daily technology activities of the Warrior Gateway Project at BENS. He or she will report to the Warrior Gateway Project Manager, lead the engineering / development team and interact heavily with the Product Manager and design team to plan iterations and releases using Agile / Scrum. Responsibilities also include allocating resources, mitigating risks, managing scope changes, defining delivery and release cycles, and ensuring that the team adheres to Agile principles as the team Scrum-Master. Additionally, the ideal candidate will understand how QA / testing fits into the development cycle, and ultimately ensures a timely and quality deliverable. The Technical Manager will also be required to write code when necessary.  In summary, you will be the guru of the technology platform and engineering strategies for the Warrior Gateway Web Portal.

The Warrior Gateway is an ambitious project and we especially value candidates who are passionate about supporting the Warrior Gateway community and are willing to step outside of their specific job descriptions to do whatever it takes to create the best experience possible for the Warrior Gateway’s users. This position is based in Washington DC and may require occasional trips outside the Washington DC area.

Responsibilities:
•Be the technology expert for all aspects of the Warrior Gateway.  This includes everything from the front end to the back end databases to the hosting platforms, etc.
•Work closely with the project team to assess proposed features, including prioritization and resource allocation of new features.
•Lead technical elements of the project lifecycle for multiple concurrent development tracks in partnership with project coalition members. Apply project methodology (i.e. key practices in the phases of the project: scoping, planning, designing, build, deploy, close) using critical thinking and leadership skills.
•Provide ongoing technology expertise and guidance to the project and engineering teams.
•Communicate the appropriate level of information (status, risks, outcomes, etc.) up to leadership as well as across project stakeholders and team members ensuring critical visibility for the right audience.
•Create and maintain executive-level dashboards and robust project-level tools for ongoing insight into technical project status.

Requirements:
•5+ years experience working in a consumer Internet environment (e-commerce and/or social media a plus), including 3+ years of technical management experience
•Demonstrated experience leading projects involving Web design & development, marketing, creative design, operations, and new product/service development. Proven track record of surpassing objectives and delivering exceptional results, despite challenges.
•A solid understanding of the entire lifecycle of web development projects, as well as software development methodologies, particularly Agile/SCRUM.
•Experience working in a Scrum / Agile development environment as a team member, team lead, or Scrum Master.Solid knowledge of the tools and elements of project management, including project management and/or bug tracking tools like Trac, Bugzilla, and Jira.
•E-Commerce experience is a bonus
•Strong PHP/OO design and development skills
•Strong Java / Javascript and AJAX development experience
•Experience with MarkLogic Server a bonus
•Experience with XML, xHTML, XQuery, and XSL preferred
•Understanding of common service API’s such as SOAP and REST preferred
•Familiarity working in a cloud environment such as Amazon’s EC2
•Experience working with an offshore development team as part of an overall project team
•Experience with consumer-oriented development a plus
•Hands-on experience in the following areas a plus: system administration, networking, computer hardware, logistics and operations, data center management, capacity planning, disaster recovery planning.
•Technical undergraduate degree in engineering preferred (otherwise significant demonstrable technical experience/expertise)
•Military experience preferred

Personal Qualities:
•Exceptional communication, collaboration, leadership, and critical thinking skills. Ability to interact with diverse technical and non-technical groups, spanning all organizational levels.
•Excellent organizational skills.
•Ability to thrive in a dynamic, loosely structured and rapid growth environment.
•Embraces change and can adapt easily and recover from setbacks.
•Willingness to work hard and think creatively.
•Strong initiative; able to self-manage. Must be comfortable working in an unstructured, creative, and fast-paced Agile environment

To Apply:
If you’re interested in joining the team, please send a cover letter along with your resume to resumes@warriorgateway.org.  In the cover letter, please tell us what inspires you about the Warrior Gateway and why you think you are the perfect applicant for this position.  This is a key position and a wonderful opportunity to join a growing project with a uniquely inspiring mission.

The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Product Manager – DC

Reports to: Project Manager
Send applications to: resumes@warriorgateway.org

Warrior Gateway Project:
The Warrior Gateway is designed to eliminate the information barriers that keep members of the military community from connecting with the resources they need. By providing a comprehensive directory of service organizations, community feedback, volunteer opportunities, career exploration and job application tools as well as a knowledge base of valuable information, the Warrior Gateway is aimed at easing the transition from military to civilian life and also providing support for the families of those in uniform. To ease the transition, connections to several leading social networks will allow members of the military community and their families to connect with one another and build valuable support networks both online and offline.

Position Summary:
BENS is seeking collaborative, roll-up-your-sleeves Product Manager who will be responsible for managing the daily project activities of the Warrior Gateway Project at BENS. He or she will report to the Warrior Gateway Project Manager and interact heavily with the entire project team to plan iterations and releases in an Agile /Scrum development cycle, fills and prioritizes the product backlog and refines its contents on an ongoing basis, allocates resources, mitigates risks, manages scope changes, defines processes and ensures that the team adheres to these processes and ultimately ensure a timely and quality delivery.   This person will be the go-to resource for the project manager and act as his “right-hand” person.  The Product Manager will also represent the stakeholder and user requirements to the development team.

The Warrior Gateway is an ambitious project and we especially value candidates who are passionate about supporting the Warrior Gateway community and are willing to step outside of their specific job descriptions to do whatever it takes to create the best experience possible for the Warrior Gateway’s users. This position is based in Washington DC and may require occasional trips outside the Washington DC area.

The Product Manager oversees all aspects of meeting the projects goals using planning, monitoring, and control processes. The Product Manager is broadly responsible for coordination and completion of tasks on time and within budget, and to this end will perform a variety of tasks including setting deadlines, assigning responsibilities, and monitoring and summarizing progress of the project.  Additionally, the Product Manager collaborates with the team and aligns with the stakeholders throughout the entire release cycle, clarifies requirements, accepts the work results and is ultimately responsible for creating a smooth flow of work to the team.

Requirements:
•5+ years experience working in a consumer Internet environment (e-commerce and/or social media a plus), including 3+ years of software product management experience
•Experience working as a Product Owner in a Scrum / Agile development environment
•Experience with scope management and risk mitigation, including management of statements of work and change orders
•Demonstrated ability to balance competing business drivers and manage stakeholders, both from the customer and from internal management
•Excellent organizational and team building skills
•Experience with various requirements documentation and story writing techniques
•Experience with testing approaches for quality assurance
•Experience managing project budgets, timelines and demonstrated ability to complete projects on budget
•Experience working with an offshore development team as part of an overall project team
•Good presentation and communication skills, including the ability to convey complex technical issues to a non-technical audience
•Recent experience in managing software-as-a-service projects preferred, particularly when migrating from on-premise solutions
•B.A. or B.S. degree
•Military experience preferred

Personal Qualities:
•Exceptional communication, collaboration, leadership, and critical thinking skills.
•Ability to interact with diverse technical and non-technical groups, spanning all organizational levels.
•Excellent organizational skills.
•Ability to thrive in a dynamic, loosely structured and rapid growth environment.
•Embraces change and can adapt easily and recover from setbacks.
•Willingness to work hard and think creatively.
•Strong initiative; able to self-manage. Must be comfortable working in an unstructured, creative, and fast-paced environment

To Apply:
If you’re interested in joining the team, please send a cover letter along with your resume to resumes@warriorgateway.org.  In the cover letter, please tell us what inspires you about the Warrior Gateway and why you think you are the perfect applicant for this position.  This is a key position and a wonderful opportunity to join a growing project with a uniquely inspiring mission.

The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

A great idea: Operation Welcome Home

Today in the state of California, Governor Arnold Schwarzenegger is launching a new initiative for veterans, appropriately named Operation Welcome Home. The program consists of the hiring of 325 combat veterans, whose job will then be to advise returning veterans on the resources available to help them find employment.

Additionally, California is seeking to coordinate 1000 volunteers to form the new CalVet Corps. These volunteers will take on a similar role – working with veterans and connecting them with resources available to them – but they will work in a number of issue areas, including housing, healthcare, and employment.

“California has more returning veterans than any other state. So our state, as well as the federal government, has a special responsibility,” Schwarzenegger said in draft remarks quoted in the briefing document. “We have a fundamental obligation to anyone who has shed or risked blood for this country.”

[...]

“Veterans have cutting-edge training and exceptional leadership skills,” the briefing document said. The new program, it said, will “help transfer military training to California’s labor force.”

Read the full article here.

Easter Seals’ “Operation Employ Veterans” deployed state-wide

Easter Seals is an organization that has done some great work in the area of helping service-disabled veterans (and the Warrior Gateway is also very lucky to have them as a partner). One of Easter Seals’ recent projects is Operation Employ Veterans. This is a program that works to educate employers on the benefits of hiring veterans, and also distinguishes the myths from the facts about employing those dealing with PTSD, TBI, and other disabilities.

The program was just in its pilot phase in Chicago, but it has just been announced that Pat Quinn, the governor of Illinois, has initiated a state-wide deployment of Operation Employ Veterans, in partnership with Easter Seals. This is great news, and we’re excited to hear that this much-needed program is being expanded and given the support it deserves.

You can read the full article here.

A discussion on military experience in the civilian hiring process

There’s an interesting discussion going on over at LinkedIn regarding the advantages and challenges of military experience during the process of looking for a job in the civilian workforce. It’s a very good read, with responses reflecting some very diverse attitudes and experiences. The original question posed was:

When you source candidates or consider applicants for a job, does military experience make a difference? (positive or negative) And does being a military spouse have any additional significance in a candidate selection?

In response, Jason I. writes:

I have found in the past that candidates with past military experience bring with them a highly structured and analytical toolkit with them to new positions. Yes, there can be a struggle at times to really understand what a candidate did in their past, preconceived notions on their end, etc. However, with a quick phone call you can help guide and educate these individuals when necessary to help set expectations.

At a large Biotech company I worked for, we specifically targeted a JMO (Junior Military Officer) program on the East Coast to bring aboard talent into a variety of different roles in the organization. They had no prior experience in Biotech, but brought with them skills that were easily transferrable in a lead role/situation and had much success.

Recruiting off of military resumes may take an additional amount of time and effort, however the reward can prove to be great in the long run.

However, as several users have noted, the process of getting hired for that job where military skills are highly valued is often fraught with challenges. As Jacqueline H. writes,

It’s hard to translate the skills of what veterans did while in the military~ie to know how it translates into the skills needed for the new job in question. I would suggest technical assistance for veterans writing resumes. I think that wouold probably be valuable in landing employment.

You can read the full discussion here.