The transition to civilian life for service members can be complicated, and if they are also receiving mental health treatment, the challenges multiply. They can find themselves wondering, “How do I continue with my treatment? What support services are available as I transition? Who can I turn to in an emergency?” The inTransition Program can help answer these and many other questions.
inTransition is a collaboration between the Departments of Defense and Veterans Affairs to bridge the potential gaps in behavioral health support during transitional periods—gaps that can lead to service members’ disengagement from treatment or deterioration of their health status. The program provides a personal coach who will support the service member through the transitional period and help identify community resources.
Enrollment into the program can be initiated by the service member or through referral from a servicemember’s current provider or case manager. All it takes is one phone call to 1-800-424-7277.
Once servicemembers confirm their participation in the inTransition program, they are connected with a transition support coach, who provides one-on-one support by phone. Coaches help service members connect with their new provider and locate local community resources, support groups, crisis intervention services and other assistance in the servicemember’s new location. Coaches do not replace the functions of case managers, but rather facilitate the access to and utilization of health services.
Our goal is ensure servicemembers continue their care without interruption. Join us Aug. 19, 2010 from 2:30 – 3:00 p.m. (CDT) for free, web-based training on inTransition. To learn more about inTransition, or register for our August webinar, please visit www.health.mil/intransition.
This post was authored by Dr. Lolita O’Donnell. Dr. Lolita O’Donnell is the Acting Director of the Clearinghouse, Outreach and Advocacy Directorate at the Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury (dcoe.health.mil).









