We built the Warrior Gateway to be useful not only to the military community but also to service providers. A service provider can ‘claim’ its profile on the Warrior Gateway, which gives it administrative control over the profile. This means the service provider can edit its contact info and organization description (and soon we will be adding a feature in which a service provider can make official replies to any comments left about it by users). We think this will be useful to service providers, as it will provide an easy way for them to communicate with their client base, thus improving outreach, transparency, and responsibility.
Claiming your profile is easy– just follow these steps:
Check to see that your organization is already listed on the Warrior Gateway. You can do so by going to the Directory homepage, typing your organization’s name into the search bar, and clicking ‘Search.’
If an entry for your organization doesn’t come up in the search results, that means your organization isn’t yet in our Directory. If not, you’ll need to add it. To do so, follow these instructions.
If your organization does come up in the search results, click on it.
Search to see if your organization is already listed in the Warrior Gateway
This will take you to your organization’s profile page. To the right of your organization’s name you will find a link that says ‘Is this your organization?’. Click that link. Note that you will have to be logged in to claim a profile– thus if you have not yet registered for an account on the Warrior Gateway, you must do so.
Click to claim your profile
You will be taken to a page which explains that you should actually be affiliated with an organization to claim its profile. When you click the ‘Claim’ button, you will be sent a confirmation email. If we already have an email address on file for your organization, the confirmation email will be sent that address. If we do not have an email address on file, the confirmation email will be sent to the email address you used to register your account on the Warrior Gateway. Click the ‘Claim’ button to proceed.
Click on the 'Claim' button to claim your profile
You will receive a confirmation email. Open this email and click the link that says ‘Confirm this Action.’
Click to confirm your email address
You will be taken to the ‘Edit Profile’ page, where you can verify or edit the information we currently have listed for your organization, or add additional information. Clicking the tabs at the top (‘Eligibility’ and ‘Organization Information’) will allow you to add additional information. When you are finished, click the ‘Save and claim’ button at the bottom of the screen.
Verify or add information to your organization's listing
A confirmation page will come up letting you know any changes you made were saved. Click on the ‘Go to Service Provider’ button at the bottom.
Click to proceed
The now-claimed profile page for your organization will be shown. A couple of things change about the profile page now that you have claimed it (provided that you are logged in).
First, there is now an ‘Edit’ link below your organization’s name. Clicking it will take you to the screen seen in Step 5.
Second, below the ‘Edit’ link is a box which states the username of the user who has claimed the organization’s profile (in this case, it should be your username). This is visible to all users.
Changes to the claimed service provider profile
And that’s all there is to it! Be sure to contact us if you have any problems when claiming your profile.
- Currently, a single user can only claim the profile of one service provider. To claim the profile of another service provider you work for, you must register another account, then log in as that second user.
- If you see your organization’s profile page has already been claimed by a user, try asking around among your co-workers to see if it wasn’t claimed by someone else from your organization. If you believe that it was claimed by someone unaffiliated with your organization, you should flag your organization. To do so, go to your organization’s profile page and click ‘flag this provider’ at the bottom of the page. Select ‘Dispute of Claimed Profile’ from the dropdown and enter in a short description in the comments box. We will then investigate the issue.